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24Jul2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

4 Alfred Terrace, Glasgow, United Kingdom

Heritage Hotel, a 3-star property rated 8.4/10 on Booking.com, consists of two elegant townhouses in Glasgow's West End, an artistic and cultural hub. The hotel near Glasgow Airport is situated on an elevated Victorian terrace overlooking Great Western Road, with Kelvinbridge and Hillhead underground stations providing easy access to the city center, just 5 minutes away. The area offers proximity to Byres Road's bars and bistros, Great Western Road's Botanic Gardens, and attractions like Kelvingrove Art Gallery and Museum.

Renovated Guestrooms & Views

All guestrooms at The Heritage Hotel have been recently renovated, offering a luxurious setting with amenities like free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries. Some rooms feature city or garden views, and select accommodations include one double and one single bed. The hotel spans four floors across two buildings and provides only three car parking spaces.

Dining & Comfort Amenities

Guests have enjoyed full cooked breakfast in the dining room, with tea and coffee facilities available in rooms. The Heritage Hotel ensures comfort with ironing facilities and electric kettles in sitting areas. The smoke-free property maintains a charming design immersed in tradition.

Art & Museum Access

The hotel is a short stroll from Kelvingrove Art Gallery and Museum, which houses one of Europe's great art collections, and the Hunterian Art Gallery. Nearby attractions include the Glasgow Science Centre and Riverside, home to world-class transport exhibits. Interactive displays at museums bring historical objects and stories to life.

Services & Transport Links

A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel. The Heritage Hotel affords guests links to public transport networks, including nearby underground stations. The property ensures convenience for travelers exploring Glasgow's shopping districts like Sauchiehall Street and Buchanan Galleries.

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Choose from family rooms, suites, flexible cancellation & more
Single Room
Max:
1 person
90 sq. feet 
Bed options:
1 Single bed
Garden view
Shower
Heating
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Twin Room
Max:
2 persons
165 sq. feet 
Bed options:
2 Single beds
Garden view
Shower
Heating
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Quadruple Room
Max:
4 persons
185 sq. feet 
Bed options:
1 Single bed
Shower
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Prices and Availability

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Getting around

Transportation options available

City Centre
Glasgow 1.4 mi
Airports
Glasgow (GLA) 9.1 mi
Glasgow Prestwick (PIK) 33.9 mi
Train
Charing Cross 1.1 mi
Glasgow Central Station 1.6 mi
Underground
Hillhead1700 ft
Bus
Bus stop3300 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • Non-smoking property
  • Free Wi-Fi
  • 24-hour reception

Guest Parking

  • Electric kettle

Dining

  • Continental breakfast
  • Free breakfast

Children

  • Cots

Room features

  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location info

4 Alfred Terrace, Glasgow, United Kingdom
Map view
4 Alfred Terrace, Glasgow, United Kingdom
Nearby
University Avenue West End
University of Glasgow
1400 ft
82 Hillhead Street
The Mackintosh House
1800 ft
GlasgowScotland
Glasgow West End
2100 ft
Cinema
Grosvenor Cinema
1600 ft
Store
Waitrose & Partners
1000 ft
Store
The Glasgow Vintage Co
1400 ft
Restaurants
Loop & Scoop
700 ft
665 Great Western Road
Papercup Coffee Company
600 ft
603 Great Western Road
Naked Soup
700 ft
6 Kersland Street
Brgr
1200 ft
562 Great Western Road
Subway
1000 ft
529 Great Western Road
Nic's Nyc Deli & Donuts
1300 ft
396 Byres Road
Black Pine Coffee Co
1100 ft
518 Great Western Road
Paesano
1300 ft
471 Great Western Road
Cafe W at Waterstones Byres Road
1300 ft
351-355 Byres Road
Barbecue Kings
1200 ft
488 Great Western Road
Taco Mazama
2000 ft
263 Byres Road
Jinty McGuinty's
2100 ft
29 Ashton Lane

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Guest reviews
5.0/10
based on 14 reviews
4/5 based on 360 reviews
8.4
8.4/10 based on 851 reviews
#64 of 95 hotels in Glasgow based on Tripadvisor
David
United Kingdom, June  2024
6.2/10

The hotel had its ups and downs. The location was excellent for exploring the West End and nearby attractions, but the room experience was subpar due to being in the basement with low ceilings. The service was a mix of friendly and loud, and the dining quality was hit or miss. Overall, a place with potential but with some noticeable drawbacks.

Rooms
5.0
The room was in the basement, dark, and with a low ceiling which felt claustrophobic.
Service
6.0
The service was friendly overall, although at times it felt too loud and noisy.
Location
8.0
The hotel is excellent for visiting the West End and attractions, close to the university, botanical gardens, and museums.
Dining
5.0
The dining experience was less refined than expected, with some quality issues in the cooked breakfast.
Facilities
6.0
The facilities were decent but could use some improvements.
Jane
United Kingdom, May  2024
7.4/10

The hotel is in a vibrant area of Glasgow, perfect for exploring the West End, with plenty of bars and cafes nearby. The rooms were spacious and clean, but the location can be a bit hard to find initially. The service was great, with helpful and accommodating staff.

Rooms
8.0
The rooms were spacious and clean, though my allocated room on the 2nd floor turned out to be a loft room, which was a surprise.
Service
9.0
The staff was most helpful and very accommodating, even assisting me during an early check-out at 5am.
Location
7.0
The hotel is in a vibrant area of Glasgow, close to Glasgow University, bars, cafes, and a popular craft beer joint. However, it could be a bit tricky to find as it's situated on a roadway above shops.
Dining
6.0
The dining experience was a bit disappointing with bland scrambled eggs and average sausages, though the full English breakfast was on offer.
Facilities
7.0
Facilities were decent, with a clothes rail and hangers provided.
Samuel
United States, February  2024
8.0/10

My stay at the hotel was overall pleasant. The rooms were comfortable and clean, with a spacious layout, but the sloping ceiling made it a bit challenging not to bump my head getting in and out of bed. The service was top-notch, with staff always willing to assist with luggage, provide extra amenities like milk for tea, and book cabs promptly. The location was excellent, especially for exploring the nearby Botanic Gardens and enjoying the vibrant dining scene. Unfortunately, the dining experience was a bit underwhelming, particularly with the quality of the cooked breakfast. The facilities were decent, but there were some minor drawbacks.

Rooms
8.0
The rooms were comfortable and clean with a spacious layout.
Service
9.0
The service was top-notch, with staff always willing to assist with various needs.
Location
9.0
The location was excellent, ideal for exploring Botanic Gardens and the dining scene.
Dining
7.0
The dining experience was a bit underwhelming, mainly with the quality of the cooked breakfast.
Facilities
7.0
The facilities were decent, but there were some minor drawbacks.
Herbert
United States, February  2024
7.8/10

My stay at the hotel was overall pleasant. The rooms were clean, bright, and quiet, although they lacked proper ventilation. The service was accommodating but lacked some basic courtesy gestures. The location was excellent for exploring the West End and visiting nearby attractions. The dining experience had room for improvement but was satisfactory. The facilities were well-maintained and convenient.

Rooms
8.0
The room was exceptionally clean and not too crowded with furniture.
Service
7.0
The service was helpful with my specific situation.
Location
9.0
The hotel is located in my favorite part of Glasgow, close to the botanical garden and other attractions.
Dining
7.0
The dining options were good but could use more variety.
Facilities
8.0
The facilities were convenient and well-maintained.
Ben
United Kingdom, November  2023
7.6/10

I had a mixed experience at the hotel. The rooms were really spacious and clean, which made me feel comfortable, but unfortunately, my room was in the basement, dark, and the bathroom had a strong damp smell with moldy sealant around the shower. On the bright side, the proximity to nightlife was great as I didn't hear any disturbance throughout the night.

Rooms
8.0
My room was spotless and very warm and comfortable.
Service
9.0
The service was excellent, they were very helpful, even carrying our bag upstairs for us.
Location
7.0
The hotel is located in a lovely part of Glasgow with plenty of nearby attractions and conveniences, although it was a bit rougher than expected.
Dining
5.0
The dining experience was below average; the breakfast was disappointing with undercooked mushrooms and poor quality sausage.
Facilities
6.0
The facilities were very basic and sufficient for a short stay.
J.
United Kingdom, October  2023
6.8/10

The hotel is centrally located, perfect for exploring the West End, with plenty of shops, restaurants, and attractions nearby. However, the rooms had some issues like a sloping ceiling and scuffed walls, and the WiFi connection was poor. Despite these, the service was attentive but lacked a personal touch. The dining options were hit or miss, but the overall value for money is still recommended. The location is vibrant, particularly for visitors who enjoy the bustling energy of the city.

Rooms
6.0
The rooms were spacious but had a sloping ceiling and scuffed walls, which was a bit inconvenient. The WiFi connection was also really bad.
Service
7.0
The service was decent and attentive, but there was a lack of personal touch compared to what I expected.
Location
8.0
The location is fantastic, especially for those who want to explore the vibrant West End and enjoy the nearby shops, restaurants, and attractions.
Dining
6.0
The dining experience was mediocre, although I would still recommend the hotel for its overall value for money.
Facilities
7.0
Nancy
United Kingdom, October  2023
6.4/10

The hotel is in a nice location with plenty of nearby attractions and amenities. The rooms were a bit small but had some issues with maintenance. The service was friendly but lacked attentiveness at times. Dining options varied between average and below par.

Rooms
5.0
The rooms were small and had some maintenance issues like scuffs on the walls and stained carpet. The WiFi connection was really bad. However, the room size was decent compared to other hotels, offering enough space to move around.
Service
7.0
The staff were friendly and helpful overall. They even carried my bag upstairs when I was out. However, there were instances of lack of attention, like not acknowledging our departure.
Location
8.0
The hotel is situated in a lovely part of Glasgow with plenty of shops and restaurants nearby, making it convenient for various attractions like the Botanical Gardens and Glasgow University.
Dining
6.0
The dining experience had ups and downs. While they offered a variety of options from cereal to a full cooked Scottish breakfast, the overall quality was inconsistent. It would have been worth paying extra for a better breakfast.
Facilities
6.0
The facilities were average. They had some breakfast choices available, and the pastries were fresh, but the overall dining experience left something to be desired.
Trevor
United Kingdom, October  2023
8.0/10

The hotel is located in a lovely part of Glasgow, perfect for exploring the west end. The rooms were warm and spacious, providing great comfort. The service was exceptional, with friendly and helpful staff, especially during breakfast time. The dining experience offered tasty options but fell short in some aspects. The location near popular attractions like the Botanical Gardens and the Kelvingrove Art Gallery makes it a convenient choice for a short stay in Glasgow.

Rooms
9.0
The rooms were spacious and comfortable at the top of the building.
Service
9.0
The staff were very friendly and welcoming, working hard to assist guests, including early morning taxis.
Location
8.0
The hotel's location is excellent in a vibrant area with lots of young people, close to attractions like the Botanical Gardens and the Kelvingrove Art Gallery.
Dining
7.0
The dining options were tasty, although there were some areas that could be improved.
Facilities
7.0
The facilities were adequate for a short stay, offering a decent experience.
Walter
United Kingdom, September  2023
8.2/10

The hotel is situated near the Botanical Gardens and not far from Kelvingrove Art Gallery and Museum, ideal for exploring the West End. The rooms are simple yet nicely decorated, offering a feeling of comfort, clean, and with modern amenities. The service is exceptional, attentive, and welcoming. The location is excellent for those who love the West End but might require following specific directions to find. The dining experience was satisfactory but could use some improvements. On-site parking is limited, and the proximity to the train station is convenient.

Rooms
9.0
The rooms at the very top of the building are in the basement, featuring four single beds, clean, modern TV, and a shower in the bathroom. They are simple and nicely decorated, exuding comfort.
Service
10.0
The staff at both the reception desk and kitchen are exceptionally helpful, with a first-class full Scots breakfast using local produce. They go above and beyond to assist guests with various needs.
Location
8.0
The hotel's location near the Botanical Gardens and relatively close to Kelvingrove Art Gallery and Museum and Rennie Mac house at the University is excellent for those exploring the West End. It requires following the hotel's directions to find easily. The proximity to the train station makes it convenient for accessing the city center.
Dining
7.0
The dining experience, although serviceable, could be improved with fresher options and variety. However, the freshly baked cookies were a nice touch.
Facilities
7.0
The hotel offers limited on-site parking for six cars and is within walking distance of nearby places to eat and the city center. The facilities are adequate but not outstanding.
Charles
United States, September  2023
7.4/10

I had a mixed experience at the hotel. The rooms were clean, but on the small side, with limited space for suitcases. Despite the packed breakfast room, the bed was comfy, and the bathroom had good water pressure. The service was friendly overall, with a slight hiccup at reception. The location was excellent, close to various attractions, though the dining options were hit or miss. The facilities were satisfactory, but there were some areas for improvement.

Rooms
7.0
The room was compact with limited space for luggage, but the bed was comfortable, and the bathroom had good water pressure.
Service
8.0
The service was generally friendly, although there was a slightly unwelcoming encounter at the reception.
Location
9.0
The hotel's location was fantastic, with easy access to the University of Glasgow and the city center, making it a convenient base for exploring.
Dining
6.0
The dining experience had its ups and downs, with a decent choice but some items like the sausage and pancake falling short in quality.
Facilities
7.0
The facilities were adequate, but improvements could be made to enhance the overall guest experience.
Paul
United States, September  2023
8.2/10

I absolutely loved my stay at this hotel! The rooms were warm and cozy even with snow falling outside, and the shower was fantastic. Everything was spotlessly clean, and I felt really comfortable throughout my stay. The service was top-notch with staff being so friendly and helpful, even calling early morning taxis and maintaining a peaceful atmosphere for all guests. The location was ideal for exploring the West End, with plenty of pubs, restaurants, and cafes nearby and easy access to the city center. The dining experience was a mix of good and okay, with a nice Scottish breakfast but a somewhat small breakfast room. Overall, a great value for a night's stay including breakfast in Scotland, despite some minor inconveniences with the one-way streets nearby.

Rooms
9.0
The rooms were warm throughout my stay even with it snowing outside, loved the shower, and were very clean and comfortable.
Service
9.0
The staff were really great, friendly, and laid back while remaining polite and very helpful.
Location
8.0
The hotel's location in the West End was perfect, full of pubs, nice restaurants, and cafes, with easy access to the city center.
Dining
7.0
The dining experience was a mix of really good and okay, with a full Scottish breakfast but a slightly too small breakfast room.
Facilities
8.0
Jill
United States, September  2023
7.2/10

My stay at the hotel was overall enjoyable. The rooms were clean and had a nice touch with complimentary coffee and shortbread, though a larger bed would improve the experience even more. The noise from the reception was a bit bothersome, but it wouldn't deter me from returning.

Rooms
8.0
The rooms were clean and had a nice touch with coffee and shortbread.
Service
7.0
The staff were very friendly despite some minor language difficulties with a few members. Service was good overall.
Location
8.0
The location was great for accessing the Botanic Gardens and local amenities. However, there could be other potentially better options nearby.
Dining
6.0
The dining experience was average, with a good variety of options but the cooked breakfast was served a bit cool.
Facilities
7.0
The hotel facilities were sufficient, though nothing particularly outstanding.
Richard
United Kingdom, July  2023
6.6/10

The hotel has lovely rooms, but they are small and need an upgrade, the staff were friendly and helpful. The location is great for exploring the city, but there are better options nearby. The dining experience was not up to standard, and facilities were lacking some amenities.

Rooms
5.0
The rooms were small and needed an upgrade, with a TV size of a computer screen and no sound. Staff promised to swap TVs the next day after my complaint.
Service
8.0
The staff couldn't do enough to help us, even with language difficulties. They were lovely and worked hard.
Location
7.0
The location is great for exploring the city center and using public transportation, but there are better options in the area.
Dining
5.0
The dining experience was not good standard with limited selection. Forgot to serve one person at our table.
Facilities
6.0
Facilities were lacking in some amenities and not as expected.
Freddie
United Kingdom, June  2023
7.4/10

The hotel is situated right in the heart of Glasgow, surrounded by the charming Botanic Gardens, lively bars, and restaurants on Byers Road, and just a short walk from the underground station. While the rooms were spacious, spotless, and featured big sunny windows, the service was a bit of a mixed bag with friendly staff but some challenges with internet access in certain rooms. The dining experience had its ups and downs but was overall satisfactory. The facilities offered met our needs, making it a good value for the money.

Rooms
8.0
I found the rooms nice, clean, and perfect for my stay. They were spacious, spotless, and had a big sunny window.
Service
7.0
The staff were personable and very accommodating, although my room in the basement had difficulty accessing the internet and thin walls with noise from neighbors.
Location
9.0
The hotel's location was excellent, being close to the Botanic Gardens, Byers Road's vibrant dining scene, and only a short walk from the underground station.
Dining
6.0
The dining experience had its ups and downs but was overall satisfactory. The staff went above and beyond to assist us with various requests.
Facilities
7.0
The facilities offered were sufficient for our needs during the stay.
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